SHIPPING & RETURNS

Shipping
We ship globally from the Republic of Ireland. As a small business, we make each order to order, so please allow 1-2 weeks for delivery. Your patience is appreciated.

Free Shipping
We love making it easy for you to get your CreationsbyMay treasures!
For our friends in Ireland, the UK, and Europe: Enjoy free shipping on all orders over €100.
For the rest of the world: We're delighted to offer free shipping on orders over €120.

Tracking Number
We're so excited for you to receive your order! If you opted for Registered Post, we'll be sure to email you a tracking number as soon as it ships so you can keep an eye on it. Just a little heads-up, our Standard Shipping doesn't include tracking, but rest assured, your handmade creation is on its way!

Delivery Rates
Delivery rates vary based on your region and the weight of your order, calculated at checkout. We use An Post Registered Mail for all orders. Please note that deliveries outside the EU may incur local import duties and taxes, which must be paid by the receiver.

Return Policy
If an item is faulty, you can return it within 14 days for a refund. Return shipping fees are your responsibility. We recommend using tracked post, as we cannot be responsible for lost or damaged returns. Refunds may take up to 10 days to appear in your account.

How to Return an Item
Contact us first at sales@creationsbymay.com before sending your item to address the issue.